Payment Policy / FAQ–
How do I pay for a Singer India’s product purchase?
Singer India offers you multiple payment methods. Whatever your online mode of payment, you can rest assured that Singer India’s trusted payment gateway partners use secure encryption technology to keep your transaction details confidential at all times.
You may use Internet Banking, Gift Card, Cash on Delivery and Wallet to make your purchase.
Are there any hidden charges (Octroi or Sales Tax) when I make a purchase on Singer India’s Website?
There are NO hidden charges when you make a purchase on Singer India’s Website. The prices listed for all the items are final and all-inclusive. The price you see on the product page is exactly what you pay.
Delivery charges may be extra depending on the Company’s policy.
What is Cash on Delivery?
If you are not comfortable making an online payment on Singer India’s Website, you can opt for the Cash on Delivery (C-o-D) payment method instead. With C-o-D you can pay in cash at the time of actual delivery of the product at your doorstep, without requiring you to make any advance payment online. This Facility is available on selected locations only.
The maximum order value for a Cash on Delivery (C-o-D) payment is ₹_______. Only Indian Rupees accepted.
How do I pay using a credit/debit card?
We accept payments made by credit/debit cards issued in India.
We accept payments made using Visa, MasterCard and American Express credit cards.
To pay using your credit card at checkout, you will need your card number, expiry date, three-digit CVV number (found on the backside of your card). After entering these details, you will be redirected to the bank’s page for entering the online 3D Secure password.
We accept payments made using Visa, MasterCard and Maestro debit cards.
To pay using your debit card at checkout, you will need your card number, expiry date (optional for Maestro cards), three-digit CVV number (optional for Maestro cards). You will then be redirected to your bank’s secure page for entering your online password (issued by your bank) to complete the payment.
Is it safe to use my credit/debit card on Singer India’s website?
Your online transaction on Singer India is secure with the highest levels of transaction security currently available on the Internet. Singer India uses 256-bit encryption technology to protect your card information while securely transmitting it to the respective banks for payment processing.
All credit card and debit card payments on Singer India’s website are processed through secure and trusted payment gateways managed by leading banks. Banks now use the 3D Secure password service for online transactions, providing an additional layer of security through identity verification.
What is a 3D Secure password?
The 3D Secure password is implemented by VISA and MasterCard in partnership with card issuing banks under the “Verified by VISA” and “Mastercard SecureCode” services, respectively.
The 3D Secure password adds an additional layer of security through identity verification for your online credit/debit card transactions. This password, which is created by you, is known only to you. This ensures that only you can use your card for online purchases.
Can I use my bank’s Internet Banking feature to make a payment?
Yes. Singer India offers you the convenience of using your bank’s Internet Banking service to make a payment towards your order. With this you can directly transfer funds from your bank account, while conducting a highly secure transaction.
Can I make a credit/debit card or Internet Banking payment on Singer India’s website through my mobile?
Yes, you can make credit card payments through the Singer India’s mobile site. Singer India uses 256-bit encryption technology to protect your card information while securely transmitting it to the secure and trusted payment gateways managed by leading banks.
Is there any Cash on Delivery ?
No, we do not provide any Cash on Delivery option.
What is the expected delivery time for any order?
The expected delivery time is generally 5-6 working days.
Would I get compensation if the material is damaged or lost in transit?
Yes, Full amount would be compensated in case the material is damaged or lost in transit.
How do I track my order status?
You will receive an SMS from us stating the tracking details of your order.
Which courier company will deliver my order ? Is it possible to choose my preferred delivery partner ?
We have tied up with multiple trustworthy courier partners. Once your order is dispatched, you will be informed about the shipping details via SMS. We do not offer the option to choose your preferred delivery partner.